Are you ready to take your career to the next level with one of the world’s most trusted and customer-focused companies?
Amazon is hiring Channel Team Leads for its Quick Commerce Last Mile (Prime Now) operations. This role gives you the chance to lead teams, work closely with delivery partners, and play a key role in ensuring fast and reliable deliveries to customers.
If you enjoy leadership, field operations, and building strong business relationships, this role could be perfect for you.
Why Join Amazon?
At Amazon, we believe in thinking big, taking ownership, and always putting the customer first. You will work in a fast-paced environment where your ideas matter, your efforts are recognized, and your growth is supported.
This role offers:
- Leadership exposure
- Real-world operational experience
- Opportunity to manage teams and partners
- A strong career path in operations and supply chain
Job Role: Channel Team Lead – Quick Commerce
Location: Delhi (Hiring also across key cities)
As a Channel Team Lead, you will support delivery centers and help manage Amazon’s last-mile delivery network. You will work closely with delivery partners, retail stores, and internal teams to ensure smooth daily operations.
What You Will Do
Account & Partner Management
- Identify and onboard new retail stores and delivery partners
- Build long-term relationships with partners
- Help partners grow their business with Amazon
Field & Operations Work
- Visit assigned stores and delivery partners regularly
- Support new product launches and operational improvements
- Handle day-to-day operational challenges and escalations
Performance & Reporting
- Track store and delivery performance
- Share reports, insights, and improvement plans
- Ensure high service quality, on-time deliveries, and customer satisfaction
Team Leadership
- Lead and mentor associates and field teams
- Set clear goals and track performance
- Build a motivated, customer-focused team culture
Skills We Are Looking For
- Strong leadership and people-management skills
- Ability to work under pressure and in fast-changing situations
- Clear and confident communication skills
- Strong sense of ownership and responsibility
- Customer-first mindset
- Good analytical and problem-solving ability
Qualifications
Required:
- Bachelor’s degree (MBA is a plus)
- 1+ year of experience in sales, operations, or field roles
Preferred:
- 2+ years of sales or operations experience
- Background in sales, telecom, or logistics
- Good knowledge of Excel and reporting
CLICK HERE FOR APPLY